Return & Exchange Policy

Return Window

You have 10 days from the date of delivery to request a return or exchange.

No Questions Asked

We do not ask why you're returning the item. If it meets the conditions below, we accept it.

Eligibility Conditions

●       Item must be unused

●       Item must be in its original packaging

●       All tags and stickers must still be attached

Refund

Once we receive and verify the returned item, we refund your full payment amount.

Shipping Cost

Return shipping is paid by the customer. This is the only cost deducted from your return - everything else is refunded in full.

Proof Requirement

To process a return or exchange, we require a video showing the item and its condition. Photos alone are not accepted. This protects both you and us by clearly documenting the item's condition before it is sent back.

Damaged Item Claims

If your item arrives damaged, please send us the required unboxing video as proof. Damaged item claims are processed within 7-10 business days.